Sending Smiles ~

Are your vendors motivated to help you and why you should care.... Let's start with the definition of Motivation. Simple Definition of  motivation :  the act or process of giving someone a reason for doing something : the act or process of motivating someone :  the condition of being eager to act or work : the condition of being motivated :  a force or influence that causes someone to do something Wondering what this has to do with a Florist & you? If you are planning a wedding or other social or business event, this may be the most important blog you will read. Yes, I'm that confident in the content of what I'm about to say so here we go... Let's back step a bit & talk about you? Do you hold a job? Do you report to a boss? Thinking about your work environment, what do you like about your job? Perhaps you love your coworkers. Maybe you love your boss (yes it's possible). How about the customers or clients you serve? I'm gues...

But only if it's working for you"... I love that saying, keep on doing what you are doing, but only if it's working well for you. How many people have you met over the years that just seem to have the same things happen to them over and over again? Is it just Karma? Is it fate? Or can it be that they too are stuck on a path that creates a certain outcome, over and over again? Years ago I had a friend that was always in dire straights and it was one thing after the next. Sometimes it was money related, sometimes it was boyfriend related, other times it was family related. After awhile, I could see her actions and I knew what the outcome would be. I could predict what would happen and most of the time it was like a slow motion train wreck. I was like the flag man yelling " don't do that!! Go back!! Go this way! Speed Up, Slow down" whatever was the opposite direction of what she always did, which usually caused something "bad" to happen. Something she...

Just the other day a woman called the shop asking if we had foil, you know, the kind you use to wrap the bottom of a plant, in this case, a few poinsettias that she had. Believe it or not, we do use foil but not as often as you might think and so I told her that although I did not have a whole roll I could sell her, I'd be happy to have some sheets cut for her to pick up. When she asked me how much that would cost, I did my usual "I don't need any money, just remember us the next time time you need flowers". I've been doing that kind of thing for so many years, that I sometimes forget the response it gives people. I usually notice the affects when a new employee says, "You don't want me to charge for that"? They seem so surprised but I do this quite often, whenever a customer needs something that's just plain simple or small. I mean, if I have to charge for 12" of curling ribbon or a block of oasis when someone runs into the shop in a bind,...